Shipping & Delivery Policy

Effective Date: July 8, 2026

This Shipping & Delivery Policy applies to all orders placed through the Nails by Simran Sachdev website, operated by Sagar Sachdev.

By placing an order with us, you agree to the terms outlined below.

1. Order Processing

• All press-on nail sets are handmade and made to order after your order is successfully placed.

• Orders are typically processed within 3–7 business days.

• During festivals, sales, or periods of high order volume, processing times may be extended. Customers will be informed of any significant delays where possible.

2. Shipping

• Orders are shipped through trusted third-party courier partners.

• Once your order has been dispatched, you will receive a shipment confirmation along with a tracking number via email, SMS, or WhatsApp, if the details have been provided during checkout.

• Customers can use the tracking information to monitor the delivery status of their shipment.

3. Estimated Delivery Time

Estimated delivery timelines after dispatch are:

• Within India: 3–7 business days.

Delivery times are estimates and may vary depending on the destination, courier partner, weather conditions, public holidays, or other circumstances beyond our control.

4. Shipping Charges

• Shipping charges, if applicable, will be displayed during checkout before payment is completed.

• Any promotional free shipping offers will be clearly communicated on the website.

5. Delivery Address

Customers are responsible for providing a complete and accurate shipping address, including a valid mobile number and PIN code.

We are not responsible for delays, failed deliveries, or additional shipping costs arising from incorrect or incomplete address information provided by the customer.

6. Failed Delivery Attempts

If delivery cannot be completed due to:

• an incorrect address,

• the recipient being unavailable,

• refusal to accept the package, or

• repeated failed delivery attempts,

the shipment may be returned to us by the courier partner. Any additional shipping charges required to resend the order will be borne by the customer.

7. Damaged, Lost, or Missing Packages

If your order arrives damaged or appears to be lost in transit, please contact us within 48 hours of the delivery date or expected delivery date.

Please provide:

• Your Order ID.

• Clear photographs of the package and product (if damaged).

• A brief description of the issue.

We will coordinate with the courier partner to investigate and provide an appropriate resolution.

8. Delivery Delays

While we make every effort to ensure timely delivery, we are not liable for delays caused by:

• courier partner delays,

• natural disasters,

• strikes,

• government restrictions,

• severe weather conditions,

• public holidays, or

• other events beyond our reasonable control.

9. International Shipping

Currently, we ship only within India unless otherwise specified on our website.

10. Contact Us

If you have any questions regarding shipping or your order, please contact us.

Business Name: Nails by Simran Sachdev
Registered Company Name: Sagar Sachdev